Privacy Policy

1. Who We Are and What We Do

Devtoniq is a software and web-services agency offering web design, UI/UX design, hosting, analytics & reporting, maintenance, and related services. This Policy governs how we collect and handle personal data of visitors, leads, clients, and other users.

2. Scope of the Policy

This Policy applies to all visitors, clients, leads, and other users (“you,” “your”) who interact with our website or services. “Personal Data” means any information relating to an identified or identifiable natural person (for example: name, email address, company name, phone number, or other identifiers).

3. Information We Collect

a. Information You Provide Voluntarily

• Name, company name (if applicable), job title/role, address (if provided), email address(es), phone number, and other contact information.
• Project-related information such as requirements, business details, scope, and preferences when you request a quote or contact us.
• Communications you send us via contact form, email, or other channels (questions, feedback, project specifications, support requests).

b. Automatically Collected Information

• Technical and usage data: IP address, browser type and version, device type, operating system, referring/exit pages, pages visited, time spent on site, and general browsing behavior.
• Cookies or similar tracking tools to improve site performance or user experience, track site trends, or analyze aggregate user behavior.

4. How We Use Your Information

We may use your personal data for the following purposes:

• To respond to inquiries, contact requests, service quotations, support requests, or communications from you.
• To provide services you request (web design, hosting, maintenance, etc.).
• To send information related to our services (proposals, invoices, updates).
• To administer and operate our website and business — including internal analytics and performance monitoring.
• To comply with legal requirements or to enforce our Terms of Use.
• To prevent fraud, abuse or misuse of our services.

We will only use your data for purposes for which it is collected, or additional purposes if we obtain your explicit consent.

5. Sharing / Disclosure of Your Information

We do not sell or rent your personal data to third parties. We may share data with third parties only in the following contexts:

• Third-Party Service Providers / Contractors: For hosting, maintenance, analytics, backups, or other services necessary for delivering or supporting our services. These parties are bound to confidentiality and cannot use your data for unrelated purposes.
• Business Transfers: If Devtoniq is acquired, merges, or transfers assets, we may transfer user data as part of that transaction.
• Legal Requirements / Security: If required by law, regulation, court order or to protect against fraud or security incidents, we may disclose personal data.
• With Your Consent: For any other purpose, we will seek your prior consent explicitly.

6. Data Transfer and Storage

We may use third-party hosting and services, and your personal data may be transferred and stored on servers located in India or other countries. By using our website or services, you consent to such transfers. We will make reasonable arrangements to ensure adequate protection and confidentiality in compliance with applicable law.

7. Security of Your Personal Data

We implement reasonable technical, administrative, and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure; we cannot guarantee absolute security.

Access to personal data is limited to personnel or authorized contractors who need the data to perform their duties and who are obligated to maintain confidentiality.

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Provide and improve the website experience;
• Collect anonymous, aggregated usage statistics to understand site usage, traffic, and performance;
• Customize content if applicable.

You can disable cookies in your browser settings, but some parts of the site may not function optimally as a result.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal, regulatory, or contractual obligations. When data is no longer needed, we delete or anonymize it, or if stored in backups, isolate it from further processing until deletion is feasible.

10. Children / Minors

We do not knowingly collect personal data from children under the age of 18. If you are under 18, please do not submit any personal data through our site. If we become aware that we have inadvertently collected personal data from a minor, we will delete it as soon as possible.

11. External Links / Third-Party Sites

Our website may contain links to external third-party websites or services. This Privacy Policy does not apply to those sites — we have no control over, or responsibility for, their content or privacy practices. We encourage you to read their privacy policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website with the updated “Last Updated” date. By continuing to use our website or services after such changes, you agree to the updated policy.

13. Contact / Exercising Your Rights

If you have questions, requests, or concerns about this Privacy Policy — or wish to access, correct, or delete your personal data — please contact us:

• Email: info@devtoniq.com

You may request:

• Access to your personal data we hold
• Correction or update of inaccurate data
• Deletion of personal data (where lawful)
• Restriction of processing or objection (depending on applicable law)